Description
Key Features
- Cost-saving
- Easy to Install and Manage
- Security
- WebRTC
- Built-in CRM
- Call Popup
- IVR (Multi-layer IVRs)
- Satisfaction Survey
The CooCentre-S10+ includes IP PBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.
ZYCOO CooCentre-S10+ Technical Specification
Hardware
- RAM: 1GB DDR3
- Storage: 16GB SD Card
- USB (External Storage): USB2.0 (Max. 1TB mobile HDD with external power supply)
- Ethernet: 2×10/100Mbps
- Power: Input: AC 100~240V
System Capacity
- Call Center Agents: 20 (WebRTC or SIP extensions)
- IP PBX Extensions: 40
- Simultaneous Calls: 10
Telephony Interfaces
- 4FXO
Call Center Features
- Call Popup
- Call Queues
- Callback Reminder
- Remote Agents
- SIP Agents
- WebRTC Agents
- ACD
- Call Monitoring
- Click-to-call
- Auto Dial
- Satisfaction Survey
- Call Statistics
- Built-in CRM
- Questionnaire
- Call Barging
- Whisper Coaching
- IVR
- Voicemail
IP PBX Features
- Caller ID
- Video Calls
- Paging & Intercom
- Voicemail
- DID
- Voicemail to Email
- IVR
- PIN Set
- Call Recording
- 3-way Calling
- Conference Call
- Phone Provisioning
- SIP Trunking
- Blacklist
- BLF
- Feature Codes
- Call Transfer
- Call Parking
- Call Forward
- Call Hold
- Call Waiting
- Ring Groups
- Call Pickup
- MOH
Network Features
- Network Protocols: IPv4, IPv6
- Network Mode: Static IP, DHCP, PPPoE
- VPN (Server/Client): L2TP, PPTP, OpenVPN
- Transport Protocols: UDP, TCP, TLS
- Others: DDNS, HTTPS, SSH
Security
- Firewall, IP Blacklist, Auto Defense
Codecs & Signaling
- Audio Codecs: G.711 (a, u), G.729, G.722, G.726, GSM, Speex
- Video Codecs: H.264, H.263+, H.263, H.261
- Signaling: SIP (RFC3261), IAX2
- DTMF Mode: RFC2833, SIPINFO, In-band
Environment
- Operating: 0℃~40℃
- Storage: -20℃~55℃
- Humidity: 5~95% no condensation
Dimension
- Unit: 440x232x44mm
- Packing: 500x310x95mm
Gross Weight
- 2.4KG
